Inforens Terms and Conditions

At Inforens, we are committed to protecting the privacy of all our users. Our practices comply with the UK GDPR and the Data Protection Act 2018, ensuring that user's personal data is handled with utmost care and responsibility.

Data Collection and Use: We collect only the necessary personal data from users to provide our services. This includes information such as names, email addresses, and educational background. We ensure that this data is used solely for the purposes of supporting the services related to higher-education needs of our users, and is not shared with third parties without explicit consent.

Data Minimization and Security: We implement robust security measures to protect personal data from unauthorized access, loss, or misuse. We only collect data that is necessary for the functionality of our services and regularly review our data collection practices to ensure compliance with data minimization principles.

By continuing to use any services from Inforens, you acknowledge you are over the age of 18 years and agree to our practices regarding data privacy and protection.

You agree that all materials, products, and services provided on this platform including all copyrights, trade secrets, trademarks, patents, and other intellectual property are the property of Inforens, its affiliates, directors, officers, employees, agents, suppliers, or licensors. You also agree that you will not reproduce or redistribute Inforens' intellectual property in any way, including electronic, digital, or new trademark registrations.

You grant Inforens a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

As a user of this platform, you may be asked to register with us and provide personal information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information.

You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the platform, inform us immediately so we may address them accordingly.

We reserve all rights to terminate accounts, edit or remove content, and cancel orders at our sole discretion.

Our Services may contain links to third-party web sites or services that are not owned or controlled by Inforens.

Inforens has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Inforens shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

At Inforens, we understand that plans can change. To accommodate this, we offer a flexible rescheduling policy for 1-to-1 online sessions booked and paid for, through our online application. Please review the following terms related to rescheduling requests:

Notice Period: To reschedule a booked session, you must provide a minimum notice period of 48 hours before the scheduled session time, as specified at the time of booking. This notice allows us to offer your time slot to other users and minimize disruption.

Rescheduling Process: To request a reschedule, please contact our customer support team through the platform or via email at contact@inforens.com

Once received, our team will review your request and respond with possible alternative time slots. Please note that rescheduling is subject to availability.

Limitations: Rescheduling requests made within the notice period may not be accommodated, and the original session time will remain in effect. If you fail to attend the session without providing the required notice, the session fee will not be refunded.

Exceptional Circumstances: We understand that emergencies can occur. In such cases, please contact our support team directly, and we will do our best to assist you.

To the fullest extent permitted by law, Inforens and its affiliates, officers, employees, agents, partners, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the platform; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the platform by any third party; or (iv) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the platform.

Inforens is not liable for any damages that may occur to you as a result of your misuse of our platform.

Inforens reserves the right to edit, modify, and change this Agreement at any time. Any changes will be effective immediately upon posting on our website and on the app. This Agreement is an understanding between Inforens and the user, and this supersedes and replaces all prior agreements regarding the use of this platform.